Transforming IT: 5 Tips for Helping CIOs Think and Act like CEOs

Datalink on Monday, February 15, 2016

A recent IDG/Datalink survey of IT leaders at large U.S. companies revealed that strategic business goals, rather than traditional considerations like IT refreshes, are increasingly driving IT spending decisions. In fact, 68% of respondents believe that strategic objectives are given higher [...]

Event Recap - Veritas Partner Link 2015

Datalink on Tuesday, October 20, 2015

Veritas Partner Link 2015, which took place recently in Orlando, was a great event for our team, as we learned from, and shared with, Veritas and others in our industry. Not only was Datalink named Americas Solution Integration Partner of the Year, we also got to participate on a number of panels and give our perspective on hot technology topics

Four keys to an effective event-based escalation process

Datalink on Tuesday, April 22, 2014

No single tool can monitor an entire environment, completely and effectively. However, if an IT organization uses multiple tools, they often experience inconsistencies in the escalation process. Having sound management practices around the tools themselves is key to these monitoring tools.

Do you have malware response procedures in place for Heartbleed?

Alberto Jimenez, CBCP, PMP on Friday, April 11, 2014

Everyone is talking about the Heartbleed bug, a flaw in open-source software called OpenSSL that's widely used to encrypt Web communications. Organizations responding to this new and quite serious threat face several challenges.

Customer Driven BC/DR - Changing the Rules of the Game

John Richardson on Tuesday, April 23, 2013

It used to be the only companies that needed real Business Continuity/Disaster Recovery (BC/DR) programs were those that were regulated or heavily IT-dependent. If you weren't in that group, you could bet against a disaster occurring and get away with not having tested or updated your plan, and in most cases there wouldn't be consequences.

For Business Continuity and Disaster Recovery, know what you don’t know.

Alberto Jimenez, CBCP, PMP on Monday, April 08, 2013

You can't say you have business continuity or IT disaster recovery capabilities unless you know they work. And the only way to guarantee your capabilities are real is to test them. Many organizations avoid “testing” because of the “pass or fail” implications, and choose to use terms like “exercise [...]

Was it luck or preparedness?

Alberto Jimenez, CBCP, PMP on Wednesday, November 21, 2012

Over the last few weeks, I've kept in touch with friends, colleagues and clients in New York and New Jersey to find out how they are coping with the Hurricane Sandy aftermath. Thankfully, while not without material losses, most of them and their loved ones are well. Many clients had to stop doing business for a few [...]

Your disaster recovery wake-up call

Alberto Jimenez, CBCP, PMP on Thursday, November 08, 2012

Hurricane Sandy is the latest reminder of the power of nature and the fragility of our infrastructure. Unfortunately, sometimes it takes a natural disaster like a hurricane, earthquake, or tornado to remind us about organizational business continuity management (BCM) capabilities and the importance of a comprehensive disaster recovery strategy.