Tackle operational inefficiency with regular service reviews

Phil O'Konski on Friday, January 02, 2015

As the college football playoff season wraps up, one of the themes we constantly heard from the sports pundits was exploring a college football team’s résumé compiled during the year. Did they have strong wins or weak losses? Did they have a good strength of schedule or did they fill their schedule with cupcakes? Did they end the season with a flourish or a thud?